Vacancies
No vacancies at the moment, but when we do you’ll find them here!
Front of House
Reception - Key holder
Our reception area is the beating heart of the Boardroom, where every customer is greeted with enthusiasm and every question or request, no matter how strange, is met with a smile!
We remember what it’s like to be stepping onto the mats for the first time, so we’re here to make every customer’s journey with us easy, safe, enjoyable and memorable. We create strong bonds with our customers and become trusted faces that customers look forward to seeing.
Working on reception extends beyond simply welcoming customers and answering questions – we’re part of the foundation that keeps the centre running smoothly, supporting other teams to deliver great food, fun sessions, and enjoyable routes.
This role is primarily a front of house role with additional responsibilities for the safe day-to-day operation of the centre when a Duty Manager is not on site. You will act within the scope of the Key Holder role, following center policies and procedures, and escalating matters where required.
You will be a strong, reliable and knowledgeable member of the team, supporting the Duty Manager when they are on site to ensure that customers receive the best possible experience while climbing at The Boardroom.
£13.25 per hour
24 hours per week, inc. one weekend day
Start ASAP
Front of House responsibilities
- Signing customers in to climb
- Registering new customers to the center
- Taking food and drinks orders
- Preparing hot drinks to order
- Monitoring the safety and wellbeing of customers using the facilities
- Daily cleaning tasks
- Daily opening and closing checks and routines
Additional Key Holder responsibilities
- Opening and locking up the centre when a Duty Manager is not present.
- Completing cash-up procedures.
- Responding to day-to-day operational issues when a Duty Manager is not present, making appropriate decisions within the scope of the role and escalating where necessary.
- Acting as the initial point of contact for first aid, safety and safeguarding concerns when a Duty Manager is not present, following the centre’s procedures and escalating appropriately.
Expected skills/experience
- A strong customer focus, with a friendly and approachable manner.
- Able to remain calm and make sensible decisions when dealing with unexpected situations.
- Comfortable taking responsibility and working independently within established procedures.
- Able to communicate clearly and appropriately with customers and colleagues.
- Adaptable and willing to support different areas of the centre when needed.
- Experience as a Key Holder, or in a similar role involving responsibility for premises and customers without direct management supervision.
- Experience working effectively as part of a close team.
- Experience working collaboratively across different teams.
Desirable skills/experience
- First Aid trained, with experience of responding to incidents.
- Experience in a supervisory or management role.
- Experience working in a climbing centre.
- CWI (Climbing Wall Instructor) qualified or above.
What we’re offering:
- Typically two consecutive days off, including one weekend day
- Friendly and positive working environment
- Flexibility with regards to holiday
- Free climbing and use of a well-equipped gym, for you and a friend/partner
- Employee discount on food and shop items
If you think you’d be a great fit then we’d love to hear from you!
Please send your CV and a short covering letter telling us a bit about your experience and why you want to work for us:
We hire based on merit and encourage people from all backgrounds to apply. If you need any adjustments to help you through the process, just let us know.
We're looking for a Chef
Location: Queensferry, North Wales
Hours: 35-40 hrs per week including one weekend day
Starting Pay: Depending on experience +benefits
Start Date: ASAP
Closing Date: 28th August
We are more than just a climbing wall…We are a way of life! We aim to inspire health and happiness, passion and knowledge. Through a creatively stimulating and physically challenging environment, helping you realise and achieve your full potential.
We call it play!
The Boardroom Climbing prides itself on offering high quality climbing and home-made dishes, breads and bakes in the North Wales area.
Our food offering is a fundamental part of the experience we want people to have when they visit us – not a ‘nice to have’ bolt-on to an activity.
From daily offerings to specials and events, our kitchen team bake all our cakes, pickle all of our pickles, jam all our jams and strive to make everything we can in-house, providing good quality dishes and pizzas with seasonal ingredients.
You’ll work as part of a small, highly focused, but friendly kitchen team where every member is encouraged to have input in our regularly changing menu and selection of bakes. You’ll actively contribute to the future success of the kitchen within a busy climbing centre…
What we are looking for:
…as such we’re looking for someone who shares our passion for delivering quality, and who can hit the ground running using proven professional kitchen experience and skills. You’ll currently be working as, at minimum, a Sous-Chef or Senior Chef de Partie level, or you may be a Head Chef looking to work in a different, more relaxed environment. Since we aim to make everything from scratch, a commitment to learning and expanding your skill set to support us in our offering is a must.
This role would be ideal for someone who wants to use the skills they’ve developed, and their passion for preparing and serving good quality food, but in a non-traditional setting with a good work-life balance.
What we’re offering:
- No unpaid overtime
- No unreasonable hours – we have reasonably social hours for a chef, finishing at 6pm at weekends and 10pm weekdays.
- Typically two consecutive days off, including one weekend day
- Friendly and positive working environment
- Flexibility with regards to holiday
- Free climbing and use of a well-equipped gym, for you and a friend/partner
- Employee discount on food and shop items
What we need from you:
- At least 2 years of recent experience, working at least Senior Chef de Partie or Sous Chef level in a busy professional environment
- A high standard of cleanliness and organisation in your own work and when supporting others to stay on top of theirs.
- Experience working with fresh ingredients and following recipes
- Confidence working within a small and collaborative team and helping things run smoothly day to day.
- A strong team player who communicates well and supports others.
- Able to stay calm under pressure to support a relaxed, positive kitchen environment during busy services.
- Able to work well with people across different teams while staying focused on task
- Consistent in delivering good quality food, even when things get busy
- An understanding of food hygiene, COSHH and HACCP principles.
- Experience taking responsibility for daily kitchen responsibilities: completing paperwork, writing detailed prep lists, communicating issues with other team members, ordering stock and minimising wastage, maintaining a clean and hygienic work environment.
Not essential, but if you also have the following, we’d really like to hear from you:
- Baking skills and confidence with recipes (training can be provided).
- Experience working with pizza dough or sourdough bread (training can be provided).
- Experience working with others to come up with menu ideas and seasonal specials.
Application Closes: 28/08/2026
Pay and how to apply
Salary is dependent on experience.
If you think you’d be a great fit then we’d love to hear from you!
Please send your CV and a short covering letter telling us a bit about your kitchen experience, and why you want to work here to:
Please note applicants will need access to their own transport as public transport links to CH5 2DH can be poor.
Job Type: Full-time (40 hours per week)
Benefits include:
Discounted food and drink
Employee discounts
On-site gym
We hire based on merit and encourage people from all backgrounds to apply. If you need any adjustments to help you through the process, just let us know.
We're looking for an Instructor
Location: Queensferry, North Wales
Hours: 24 hrs per week must include Friday evenings and Saturdays
Starting Pay: £13 per hr + benefits
Start Date 3rd August 2026
We are more than just a climbing wall…We are a way of life! We aim to inspire health and happiness, passion and knowledge. Through a creatively stimulating and physically challenging environment, helping you realise and achieve your full potential.
We call it play!
Our instructors create safe, fun, and inclusive sessions for a diverse range of customers. We’re passionate about facilitating and encouraging new climbers ensuring everyone feels welcome, supported, and excited to climb with us. Our instructors bring the joy to climbing, while managing groups with care and staying current with industry knowledge, first aid, and safeguarding practices.
What we are looking for
We’re looking for a passionate instructor with a minimum of CWI qualification to join our in-house instructor team. The majority of our sessions are NICAS and kids sessions, therefore someone who enjoys working with children, as well as with adults, is essential.
We would be interested in hearing from newly qualified and experienced instructors alike. CWDI and/or coaching qualifications are not required but would be a bonus.
A full DBS check will be conducted if you are successful.
What you’ll be doing
- Deliver fun, engaging and safe climbing sessions for children and adults.
- Create a welcoming, encouraging and inclusive experience for every customer.
- Help people develop their climbing skills and confidence.
- Put safety first by following our operating procedures and carrying out equipment checks.
- Support customers throughout their visit, answering questions and offering advice.
- Recommend suitable courses, coaching and membership options to help customers progress.
- Assist with reception duties and customer service when not delivering sessions.
- Help keep the climbing centre clean, organised and ready for customers.
- Support the wider team with day-to-day centre operations.
- Respond appropriately to incidents, first aid situations and safeguarding concerns.
- Work collaboratively with colleagues to maintain our friendly, professional atmosphere.
- Take part in ongoing training, coaching and peer feedback to continue developing your skills.
What we offer
- Instructor/coaching development pathway.
- A collaborative, friendly and supportive team environment.
- Competitive pay and a range of benefits.
Application Closes: 13/07/2026
Successful candidates will be invited for an interview on: 16th or 17th July followed by a trial shift at a date to be arranged.
If you think you’d be a great fit please send a CV and covering letter to:
We hire based on merit and encourage people from all backgrounds to apply. If you need any adjustments to help you through the process, just let us know.